What We Do
voiXen helps companies achieve excellence in Customer Service and Sales.
Our cloud-based Speech Analytics solution reduces Training Times, increases First Contact Resolution, measures and increases Customer Satisfaction, reduces Call Times, and creates new Sales Opportunities.
How do we do it? We will be happy to tell you!
Average call duration
Reduce contact processing time
Reduce call handling and post-call processing times.
Reduce training preparation time
Our coaching analysis tool reduces preparation time for targeted training.