(1) Prices quoted are for the purchase of licences for a fixed number of agents per month over a 12 month period. Payment is required in advance (price model "fix"). Additional agents (i.e. over and above the agreed number) are billed monthly in arrears (pricing model "variable") at a surcharge of 20%. Prices exclude VAT (or other local taxes).
voiXen offers a wide range of standardized services:
Optimize language models
By defining a unique and optimised language model for each new project, we are able to deliver an increase in recognition accuracy of up to 15%. This figure will vary depending on the complexity of the project. Speak to us today for a tailored proposal to address your real issues and achieve the best possible results.
voiXen is an ideal tool for building Continuous Improvement within your operations. Our Experienced contact center trainers work with clients' Quality Managers to use Coaching Analysis Tool (C.A.T.) outputs to create effective training sessions. Let us prepare an individual offer for you.
Our experienced Analytics Experts will help configure dashboards that provide you, and your clients, with up-to-date quality evaluation and trend data at the touch of a button. Call us today. We will prepare an individual tailored proposal that addresses your key business issues and KPIs in order to achieve bottom line savings.
Looking for a specific function or dashboard feature? Our developers are keen to improve the voiXen platform and happy to discuss any customer request. Should your wish benefit all voiXen customers, the development is free of charge! Contact us today to discuss your requirements with a voiXen Development Manager.
24/7 Support Hotline
The voiXen team is always looking to make itself available to handle your requests and queries. If you require support outside normal office hours, contact us today for a cost-effective support solution.