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Voice of the Customer

Efficient customer surveys

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Tip: Reduce costs

Within a short time, many customers can be surveyed on satisfaction with VIER Voice of the Customer. Automated surveys are more efficient than written surveys and increase the participation rate at low costs between 15 to 90 cents.

MORE ABOUT SOLUTIONS

Technology-driven Customer Interaction

This is what you get

We make your contact-based business processes more efficient and the user experience measurably better. Whether in consulting, sales or processing: our intelligent software keeps your employees' backs free in customer contact.

Service orientation

VIER offers simple solutions for complex multichannel communication. We ensure that communication with companies and organisations is once again perceived as a genuine service.

Expertise

We are specialists in communication technology. VIER combines years of experience and in-depth knowledge. We understand your business processes and know the dynamics of the markets.

Technology

Our products assist your employees throughout the entire communication process. This begins before the greeting, continues through the dialogue and ends with the follow-up.

Integration

Our solution is optimally adapted to specialist areas of every industry and company size and is fully integrated. We accompany you personally, comprehensively and sustainably.

Data protection

Our technology stack for communication, task and dialogue processing is the only complete solution from Europe - secure data, German cloud and local contact persons included.

Up to date

The VIER research and development department is working today on the communication solutions of tomorrow. This way, our customers are always one step ahead of the competition.

How can we help you today?

Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to info@vier.ai or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!  

 
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VIER whistleblowing system  

 
Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!  

 
To the whistleblower system: https://transparency.vier.ai/